Terms And Conditions

Terms & Conditions

Welcome to Glowaze!
These Terms and Conditions outline the rules and regulations for the use of our website, services, and products. By accessing our website or purchasing from Glowaze, you accept these Terms and Conditions. Please read them carefully.

1. General

  • The term “Glowaze,” “we,” “us,” or “our” refers to the brand Glowaze, based in Multan, Pakistan.

  • The term “you,” “your,” or “customer” refers to anyone visiting our website or purchasing our products.

  • By placing an order with us, you agree to comply with these Terms and Conditions.

2. Products

  • We sell premium personal care and beauty products designed to help you look and feel your best.

  • All product descriptions, images, and information are for presentation purposes. Actual product packaging may differ slightly.

  • While we make every effort to display accurate details, we cannot guarantee that product descriptions, prices, or availability will always be error-free.

3. Orders and Payments

  • You agree to provide accurate and complete information when placing an order.

  • Payments may be made via Cash on Delivery (COD), credit/debit cards, or other methods available on our website.

  • We reserve the right to cancel or refuse any order if:

    • The product is unavailable.

    • Payment is not authorized.

    • We suspect the order may be fraudulent or unauthorized.

4. Shipping and Delivery

  • We deliver across Pakistan. Delivery times may vary depending on your location.

  • Delays may occur due to factors beyond our control (e.g., courier delays, strikes, weather).

  • If an order is returned due to an incorrect address or refusal to accept delivery, you may be responsible for additional shipping charges.

5. Returns and Refunds

  • If you receive a damaged or defective product, please contact us at info@glowaze.com within 48 hours of delivery.

  • Returns are only accepted if the product is unused, unopened, and in its original packaging.

  • Approved refunds will be processed through the original payment method or as store credit.

  • Glowaze reserves the right to refuse returns if the above conditions are not met.

6. Use of Website

You agree not to misuse our website by:

  • Uploading or transmitting harmful code (viruses, malware, etc.).

  • Copying, redistributing, or modifying our content without permission.

  • Using our products for illegal or unauthorized purposes.

We may suspend or restrict access to our website if these rules are violated.

7. Intellectual Property

  • All content on this website, including logos, text, graphics, and product designs, belongs to Glowaze and is protected by copyright and trademark laws.

  • You may not use our brand name, trademarks, or content without prior written permission.

8. Limitation of Liability

  • Glowaze is not responsible for any direct, indirect, or incidental damages arising from the use of our website or products.

  • Our products are for external use only. Please read product instructions carefully before use.

  • We are not responsible for allergic reactions, side effects, or misuse of our products.

9. Privacy

By using our website, you agree to our Privacy Policy, which explains how we collect, use, and protect your information.

10. Governing Law

These Terms and Conditions are governed by the laws of Pakistan.
Any disputes will be subject to the jurisdiction of the courts in Multan, Pakistan.

11. Changes to Terms & Conditions

We may update these Terms and Conditions at any time without prior notice. Changes will take effect once posted on this page. We encourage you to review this page periodically to stay informed.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

📧 Email: info@glowaze.com
📍 Address: B Block, FJT, Vehari Road, Multan, Pakistan